Taking on a digital transformation has been a reality check for many businesses that have been hesitant to do so. However, many businesses have embraced this change in consumer behaviour and have rightly transformed how they operate to provide a complete user experience for their customers.
After COVID, many B2B businesses realized the importance of embracing a digital-first strategy. In order to grow, businesses must strengthen their digital presence and focus on increasing online sales.
By 2025 there are expected to be over 200 million online shoppers. It is important to focus on digital-first marketing not just because it is present where businesses prospects are, but because it prioritizes targeted marketing in a way that traditional marketing does not.
Websites designed well look great and provide the best user experience. BMW, Apple, and Nike don’t throw millions at web design for fun. They know it has a major impact on sales. Many people decide to buy from them based on how their website looks and works.
Understanding the challenges customers face is crucial to creating a great website experience. Because websites are becoming a powerful tool for generating online sales, it is essential for a business to take certain design elements into account, such as loading speeds.
Much like the real world, in the online world first impressions are important. Certain judgments can be made based on factors such as site design, navigation and speed. A fast website is generally considered to be professional and reliable, which will build immediate trust. You must ensure the user experience is excellent or you may not get a second chance with a website visitor. The way a customer regards a business’s website is crucial because it determines whether they like or trust you enough to do business with you.
One of Googles primary missions are to make the internet as speedy as possible, and a slow website will mean a lower ranked position on their search engine. The commercial consequences of this are that businesses may lose out to competitors who are ranked higher. In May 2020, Google made several announcements about measuring overall page experience and using it in its ranking algorithms. And it still considers page speed a significant part of the experience.
Website design should be an important part of any businesses digital marketing strategy, as it is one of the best marketing and sales tools. Doing so will help draw in new leads, keep existing customers, and give an edge over competitors.